Privacy Policy

Last updated: July 2026. This Privacy Policy explains how Aiwatech (“Aiwatech”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit aiwatech.com or use our services. We are committed to handling your data responsibly and transparently.

1. Information We Collect

• Information you give us: your name, email address, phone number, company, and any details you include when you submit a form, request a quote, or contact us.
• Transaction information: if you purchase a product or service, our payment processor collects the payment details needed to complete the transaction. We do not store full card numbers on our servers.
• Usage information: basic technical data such as your IP address, browser type, pages visited, and referring site, collected automatically to help us improve the website.

2. How We Use Your Information

• To respond to your enquiries and provide the services or products you request.
• To process payments and manage subscriptions and hosting accounts.
• To send service-related communications and, where you have opted in, occasional updates.
• To operate, maintain, secure, and improve our website and services.
• To comply with legal and regulatory obligations.

3. Cookies

Our website uses cookies and similar technologies to keep the site functioning, remember preferences, and understand how it is used. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

4. Sharing Your Information

We do not sell your personal information. We share it only with trusted third-party providers who help us operate our business — such as payment processors, hosting and infrastructure providers, and analytics tools — and only to the extent necessary for them to perform their services. We may also disclose information where required by law.

5. Data Security

We use appropriate technical and organisational measures — including encryption in transit, access controls, and secure infrastructure — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external sites we do not control. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

9. Children’s Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

For any questions about this Privacy Policy or your personal information, email us at [email protected] or use our contact page.